FAQ
Frequently asked questions
Answers to the questions we hear most often. Can't find what you need? Message us on WhatsApp and we will help.
How do I ship a package from the UK to Uganda?
Start by requesting a quote through our website or WhatsApp. Share what you are sending, its approximate weight and where it is going in Uganda. Our team will respond with a quotation and guide you through drop-off or collection, payment and shipping.
What information do I need to request a quote?
The more detail you can give, the more accurate your quote: the type of item, approximate weight, number of packages, dimensions if known, and the delivery location in Uganda. You can send all of this through our quote form or WhatsApp.
What is Buy For Me?
Buy For Me is our assisted-purchase service. If you find a product in a UK online store but cannot easily buy or ship it to Uganda, send us the product link and we help purchase it in the UK and ship it to you in Uganda.
How does Buy For Me work?
You choose the item in the UK and send us the link. We confirm the details and provide a quote. Once you make payment, we purchase the item, receive it at our UK point and ship it to Uganda, keeping you updated along the way.
Can you ship personal belongings?
Yes. We regularly ship personal belongings, clothing and household goods. Contact us with the details of what you want to send and we will confirm what is possible and provide a quotation.
Can I ship commercial goods?
Yes, we ship suitable business and commercial goods. Tell us about the goods, quantities and destination, and our team will advise on the best shipping option and any requirements.
How do I contact Elghin Express?
The fastest way is WhatsApp on 07788 929052 (UK). You can also call the same number or send a message through the contact form on this website.
How can I track my shipment?
Use the tracking section on our website to send us your tracking number, or message us directly on WhatsApp. Our team will help you locate your shipment and give you an update.
How long does shipping take?
Shipping times and accepted items depend on the shipment and applicable regulations. Contact us for current information and we will advise on the options for your specific shipment.
What items cannot be shipped?
Shipping times and accepted items depend on the shipment and applicable regulations. Contact us for current information before sending anything you are unsure about, and we will confirm what is permitted.
Still have a question?
Our team is one message away — ask us anything about your shipment.
Ask on WhatsApp🇬🇧 UK → 🇺🇬 Uganda
Ready to Ship From the UK to Uganda?
Let's get your package moving.
Call or WhatsApp: 07788 929052 (UK)